ALL SALES ARE FINAL on custom printed items. Custom Printed Items such as Screen Printed, DTG or other personalized Merchandise Items (T shirts, sweatshirts, or other imprintables) cannot be refunded as they are custom items printed to the customers custom artwork and cannot be restocked.
ALL ORDERS PLACED ONLINE ARE CUSTOM ORDERS. CUSTOM MADE ITEMS ARE NOT ABLE TO BE RETURNED, EXCHANGED OR REFUNDED. ALL SALES ARE FINAL.
IF YOU HAVE AN ISSUE WITH AN ORDER, PLEASE EMAIL US AT Mymerchguy@gmail.com
To return a My Merch Guy product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at Mymerchguy@gmail.com and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
What cannot be returned: No returns will be accepted after 3 days of delivery of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Returns for exchange or store credit: must be made within 3 days of delivery of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization).
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
My Merch Guy - Returns
10983 Michigan Ave
Posen, Michigan 49776